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AOL Getting the Message?

I recently received another AOL cancellation confirmation letter. Funny thing about these letters is they don't reference an account number, so I have no idea if this is a duplicate letter or not. Regardless, they claim that I contacted them on 12/8, and that they honored my 12/8 request to cancel. That's funny, I haven't called them since way back in early November, when I cancelled for the second time.

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