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UPDATE: OfficeMax Sucks: BBB Complaint

After filing the BBB complaint, I received notification that I had apparently chosen the wrong BBB, but that my complaint had been forwarded to the correct one. That BBB sent me a letter to inform me that they processed my complaint, and are currently awaiting a response. They also included a copy of the bureau's report on OM. Some goodies:

"Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint(s) and due to a pattern of complaints."

"Number of complaints processed by the BBB in last 36 Months: 583"
"Number of complaints processed by the BBB in last 12 Months: 399"

Looks like they're on a roll ... down to the ground!

Posted by dwallach on July 12, 2004 9:35 PM |

Comments

I cant believe that so many actually file with the BBB. I never have.

Posted by: Spendy McSpensalot | July 14, 2004 3:47 PM

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