Victorinox Swiss Army Knives
When I was around 13, I bought a Victorinox Deluxe Tinker Swiss Army knife. It had many tools, and I got a lot of use out of it. Over time, the springs on the pliers and scissors broke, both tools lost their alignment, and some of the blades became dull, especially the awl, which isn't particularly easy to sharpen.
Because of this, and because I later got a Leatherman Wave, the Swiss knife ended up in a drawer. I finally decided to get it fixed, once and for all. I shipped it via UPS on 2/25 and it arrived 2/26. I waited until today, when I called, to find out what was going on. They had no record of having received it, and will therefore replace it.
Comments
Victorionox fixes for free? And wow, free swiss army knife!
Posted by: Daniel | March 19, 2004 2:54 PM
Yes, Victorinox Swiss Army knives have a lifetime warranty, which they honor quite nicely.
No, the new knife isn't exactly free - it cost me my old one.
Posted by: David | March 19, 2004 3:00 PM