CSS Trouble
My last two submissions have encountered snags. They claimed the contacts are "one-of-a-kind items," which is listed as part of exclusion #8, "floor models, demonstrator models and one-of-a-kind items." I don't know about you, but to me, an item that can be bought at any number of retailers throughout the world doesn't cut it as a "one-of-a-kind item."
They also had a problem with the book claim, because they couldn't decipher Barnes & Noble's receipt. They are asking for a signed letter identifying each item, from the store manager, on store stationary. The books were bought at one of B&N's pop-up bookstores. I contacted the store manager by email ... we'll see what happens. Wish me luck...