Bad Karma, Bad!
Though Dell hasn't contacted me directly, it's not looking good.
This is to notify you that, regrettably, we need to cancel your recent order for a Rio Karma MP3 player. Due to our error, the player was shown online at an incorrect price, well below the correct price.
We specifically indicate on our web pages, our catalogues, and in our advertising that Dell cannot be responsible for such errors. In addition, our email documentation provided to customers as they place orders states:
Please note, however, that Dell cannot be responsible for typographical or other errors, and reserves the right to cancel any orders resulting from such errors.
If you paid by credit card, your account has not been charged for this item. If you would like to order the Rio Karma player at the correct price, including a 10% discount that was in effect at the time, you may do so by pointing your browser to http://accessories.us.dell.com/sna/productdetail.aspx?sku=A0194827&c=us&l=en&cs=19&category_id=4000&page=external and adding the item to your cart.
We truly value our relationship and reputation with our customers, and we realize the negative impact from these types of errors. Please be assured that we are working hard to try and prevent these problems going forward. We are sorry for any inconvenience that our error may have caused.
DELL-Chandler